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Letter from the CEO

To Our Customers,

Polar Cove has worked hard to become the leader in information security assessment and management. We have continued to focus on customer service as we grow to meet new challenges and requirements for information security.

Polar Cove is committed to continuous investment in its leadership role. We do this by developing and sharing our expertise and knowledge, by providing our customers with necessary and appropriate security solutions at the best value, and by communicating thoughtfully and thoroughly with our customers and partners.

As part of this commitment, I am proud to unveil the new Polar Cove web site. The site exemplifies our determination to meet our commitments. It will be a source for information about all Polar Cove services worldwide. It will also be a resource for information about information security issues and trends. And it will be a primary vehicle for discourse with our customers and partners.

The new polarcove.com reflects the company that we want to be for our customers:

- a leading provider of information about information security
- a provider of valuable, reliable, and responsive services
- professional and accessible

We are proud of the new web site, but it is just the beginning. Over time, we hope to bring you more by increasing functionality and interactivity so that we can respond even more promptly to your information security issues.

We value our customers highly. This new web site was designed from top to bottom with you in mind. We aim for superb service. Part of that is this new web site. As always, I hope you will let me know what you think and the ways in which we can always improve all of Polar Cove’s services to meet your needs.

With sincere thanks,
Bruce Eissner, CEO



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